Customer Support

Cyclone-USA's goal is to provide complete and timely support to our customers. Please contact us directly if you have questions, concerns or problems with our products.



The Cyclone Motor Kit is warrantied to be free from defects in workmanship and materials for a period of 90 days from the purchase date. All warranty claims must be made in writing and defective parts must be returned to Cyclone-USA at the purchaser's expense after obtaining a return authorization number. Defective parts will be repaired or replaced at the sole option of Cyclone-USA. Return shipping to the customer will be paid by Cyclone-USA within the continental United States. This warranty does not cover abuse, normal wear and tear, operation in wet or dusty conditions or physical damage. Modified parts of portions of the kit which have been used other than directed are not covered. Motors and controllers that fail because they have not been properly fused are not covered. There is no other warranty either express or implied. Cyclone-USA's total liability shall not exceed the actual purchase price of the motor kit or components purchased from us. Returned merchandise must be in original packaging and in unused, new condition. We don not refund for items that have been used, scratched, repainted, are incomplete or in any other way not in the exact same condition as when shipped to the customer. All returns must be made within 14 days and are subject to a 15% restocking fee. You must obtain a return authorization number before shipping the items back to Cyclone-USA.

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