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Frequently Asked Questions
Please e-mail us if you don't see your question here.
General Questions
How long has the Cyclone bicycle motor kit been on the market?
Where is the Cyclone kit made?
Kit Questions
What kind of bike do I need in order to use a Cyclone kit?
How difficult is it to install a Cyclone bicycle motor kit?
How long will it take to install my kit?
What tools do I need to install the kit?
Can my bike shop or a Cyclone Dealer install the kit for me?
How much weight will the kit and battery pack add to my bike?
If I start with a 360 watt kit can I upgrade to a 500w motor later?
Does the Cyclone kit provide regenerative braking or battery charging?
Will my bike's pedals revolve whenever the motor is running?
Will the Cyclone kits work on recumbents and trikes?
Motor Questions
How powerful are the Cyclone motors?
With the planetary gearbox isn't the motor noisy?
Can I run the motors on higher voltages?
Can I install an external controller?
Do the motors get really hot while running?
How long will the plastic idler pulley last?
Can I install a larger or smaller sprocket on the motor for more speed or power?
Are the Cyclone motors waterproof?
Battery Questions
How do I choose the right battery for my kit?
Can I use NiCd batteries?
I already have some SLA batteries. Can I just use those?
What is battery memory and how can I avoid it?
I think my batteries suffer from memory effects. Can I fix them?
Performance Questions
How fast will Cyclone Kits go?
How far can I go on a single charge?
How steep of a hill can I climb with one of your kits?
Can I pedal without the motor being on?
If I pedal and use the motor how far can I go?
Does the added weight of the kit affect the performance of the bike?
Performance wise what is the difference between a 20" bike and 26" bike with a Cyclone kit?
How does the Cyclone kit compare to hub motor kits?
Warranty & Service Questions
What is the warranty on the Cyclone kits?
Can my dealer provide warranty service?
Can I return parts directly to Cyclone-USA for service?
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